Username
Password
Remember Me
No account yet? Register
login
Post Complaint

Home  »  Company Reviews  »  Direct Buy

Direct Buy

DirectBuy® is the leading members-only showroom and home design center that offers merchandise at manufacturer-direct prices without traditional retail mark-up.
Founded in 1971, DirectBuy is headquartered in Merrillville, Indiana and currently has 166 locations throughout the United States and Canada. For 37 years, DirectBuy has been showing thousands of consumers unparalleled
ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement, and flooring, to entertainment and outdoor products, accessories and much, much more.

Membership
DirectBuy charges a membership fee and yearly dues to join, thereby enabling members to purchase merchandise at manufacturer prices without traditional retail mark-up (plus shipping
and handling fees where applicable). A DirectBuy membership is valid at any DirectBuy location in the United States and Canada. Members have 24-hour access to DirectBuy’s members-only website, where they can find product descriptions, pictures and pricing, as well as decorating and remodeling tips, new supplier information, and news from their local
showroom.

Savings
DirectBuy derives no income from the sale of merchandise. DirectBuy allows consumers to purchase brand-name merchandise at manufacturer-direct prices -- the same prices that manufacturers and distributors give to retail stores. By providing brand-name items without traditional markup, DirectBuy dramatically
increases the purchasing power of its members, enabling them to enjoy the home of their dreams.

Selection
DirectBuy offers only brand-name, first-run, current merchandise. Members have access to literally hundreds of thousands of products, including specialty items such as custom-order furniture or cabinetry, from more than 700 brand-name manufacturers and their authorized suppliers in the United States, and more than 500 brand-name manufacturers and authorized suppliers at locations in Canada.
The selection at DirectBuy is often much more extensive than at warehouse clubs and retail stores. DirectBuy constantly updates its product database to ensure that members have access to the latest products from the top
brand names in the home furnishings industry. Additionally, DirectBuy members enjoy professional design, delivery and installation services for nearly every product they purchase.

Service
DirectBuy is a “one-stop shopping” destination offering spacious, well-organized design centers where members can browse and select merchandise in a comfortable, hassle-free
environment. New members receive an orientation to help them understand the shopping process and are assisted throughout the length of the membership by trained product specialists in all product categories.


DirectBuy takes special care to ensure that members receive the best service, which includes:

  • A thorough New Member Orientation to help them enjoy all the benefits of membership.

  • Trained Product Specialists across five major categories of merchandise; home furnishings, home improvement, flooring, entertainment and outdoor, and accessories.

  • Specially equipped trucks and trained personnel that deliver more than 90% of all merchandise purchased by members at below market freight rates to ensure safe, cost effective and timely product delivery.

  • Local inspection of all merchandise at each of the 166 showroom warehouses to ensure first-quality condition when received from the manufacturer.

  • Professional design, delivery and installation services through its network of outside suppliers, contractors and installers.

  • Covering all merchandise by manufacturer’s warranty (when applicable).


DirectBuy has also recently relocated and nearly doubled the size of its distribution center, which allows it to service more manufacturers, speed delivery of merchandise
and reduce costs for its members.

“I built two homes through DirectBuy,” says Joe Mickunas, a DirectBuy member since 2006.
“My wife and I built a home and we also built one for my mother-in-law. I purchased carpet, hardwood flooring, tile, kitchen cabinets, interior and exterior doors, and two stone fireplaces for both homes. Because of the great savings we were able to upgrade our selections and still save more than $30,000. We alone saved $8,000 to $9,000 on our kitchen
cabinets.”


For more information on DirectBuy,
visit
www.directbuycares.com. Or, to hear from members about their DirectBuy experiences, visit www.directbuyreviews.com.

Consumer Rating: 90 Review Points
Date

Direct Buy Reviews

Hits
10/08 DIRECT BUY HAS NO BENIFIT! U CANT MAKE BACK UR MEMBERSHIP FEE! 651
10/06 DirectBuy is a scam and should be exposed 620
10/05 DirectBuy Unconstitional Practices damaging to us 345
10/01 Direct Buy is a rip off 709
09/30 Direct Buy a waste of money 474
09/28 Scam, Scam, Scam 638
09/26 Direct Buy 293
09/25 Direct Buy is a scam 417
09/22 Agree with Jeff 341
09/20 Direct Buy Scam 702
09/19 Unable to find items listed on book and log in 353
09/17 No sucker here! 560
09/16 DirectBuy Customer service is not nice! 329
09/15 Direct Buy is NOT Consumer Friendly! 294
09/13 Direct Buy is a joke 680
09/13 DirectBuy Is Great 534
09/09 The real deal on Direct Buy Pro's and Con"s 1283
09/09 Retract My Complaint-Direct Buy Made Things Right For Me 516
09/08 Not a good value 332
09/07 Direct Buy - Big Mistake 503
09/06 Direct Buy Is NOT a Good Deal. 529
09/05 Direct Buy has discriminatory practices 443
09/03 Waste of time even on phone 256
09/03 Maybe you should get the facts before responding or writing something 642
09/01 Direct Buy- DON'T DO IT!!!!!!! 789
08/30 Dishonest Marketing Strategy 447
08/24 Preshered into signing up without time to evaluate. 587
08/14 DIRECT BUY 740
08/12 Poor customer service and product 580
08/05 Angry & Disappointed 1170
08/04 Beware...DB overcharges for shipping! 764
07/31 Direct Buy would not let you look at specifics until you joined, but did have impressive names. 1007
07/27 Direct Buy answer 1190
07/26 Directbuy Rocklin, Sacramento membership costs $6000 not recoverable though purchases. 1004
07/21 Get a LIFE, Chad, MN 853
07/19 Run as fast as you can away from Direct Buy! 1191
07/09 direct buy is anti military 871
07/09 Direct Buy-don't buy it!!! 1060
06/23 Kitchen Cabinet 2084
06/20 Biggest scam ever, beware 1682
06/19 Direct Buy will not save you money 1055
06/18 I just feel they scam real well 721
06/18 Provided fraudulent information regarding the length of time to receive a product. 486
06/05 Direct Buy....no problems 1755
06/02 Direct Buy = money grab and NO customer service 943
05/31 Direct Buy what a scam!!! 1362
05/26 love direct buy 1580
05/24 Direct Buy,Rockland,MA 867
05/22 Direct Buy 763
05/18 Thank u for this site 845
 
<< Start < Prev 1 2 Next > End >>
Results 20 - 69 of 90

    CONSUMER


    All the markets that exist consist of two parts connected with a link. These parts are the retailers and consumers. As for the link, so it may be everything whatever has some value - goods, for example appliances, cosmetics, electronics, entertainment, and furniture, or services, wireless, satellite connection, pedicure, and the like. Retailers carry the responsibility for the functionality of the market. Consumers refer to individuals or households that use goods and services generated within the economy.

    The concept of a consumer is used in different contexts, so that the usage and significance of the term may vary. Whatever context is chosen, in order to maintain the balance on the markets consumers have to be satisfied. Consumers are the moving force of every market. They determine what product is to be manufactured, set the demand on this or that type of goods, define the trends in the sphere, as well as cause the changes on the market. Consumers are people who accept the manufactured goods in exchange for something worthy, at the present time, - for the money. At the very beginning, barter defined people as consumers and retailers. Later on the system developed and the distinction between former and later became more obvious. Today, in the world of incredible competition consumers are kept satisfied. A retailer who loses its client will not survive. That is why consumers are like warning signs. If the quality of goods and services worsens, the warning signs come in form of complaints and negative feedbacks.
  • Magic Jack  ( 359 items )
  • Acai Berry  ( 138 items )
  • Lenscrafters  ( 103 items )
  • Evercom Correctional Billing Services  ( 103 items )
  • SHOPPING ESSENTIALS  ( 71 items )
  • Intelius  ( 61 items )
  • EMPIRE CARPET  ( 57 items )
  • CLASSIC CLOSEOUTS  ( 50 items )
  • Global Replica  ( 48 items )
  • proflowers  ( 44 items )
  • SAMS Club  ( 37 items )
  • gardeners choice  ( 32 items )
  • pmidentity  ( 32 items )
  • Kiyoseki  ( 32 items )
  • Broadway Photo  ( 29 items )
  • Macys  ( 29 items )