|
Direct Buy-don't buy it!!!
|
Jul 9, 2008 Direct Buy complaint by Karena326@yahoo.com |
|
|
We went to the "free trial" only to be suckered into the "timeshare style" sale. It all sounded OK and as they show ads for common products like golf clubs, flat screens, furniture, etc. we're thinking, this sounds pretty good. Then we do the tour...still looking good. They even have a website so we can shop from the convenience of our own homes! Then comes the "close" and it's NOW OR NEVER. if you don't want to buy, no pressure but you walk out that door and it will be closed to you for the rest of your like! We're thinking "gosh, we're going to landscape, we're going to buy new furniture,. eventually we'll build a new home, and this could save us a fortune. If we walk out now, we will regret it." So like a couple of gullible idiots, we sign on the dotted line and $5000 later we are out the door talking about all the stuff we can buy.
Well what they don't tell you is that there are HUGE shipping and handling fees on MOST items, it's VERY HARD or even impossible sometimes to return items (so you buy a sofa, it's uncomfortable, you paid "cost but also $100 to get it shipped and now you are stuck with it). There is NO WAY out of the contract once you sign. No money back guarantee even though they totally misleed you about what you are buying into and all the $$$ yu cna save. Granted you can save some but you have to spend $5000 to save it so it's like buying something on sale that you don't need or want and then trying to convince yourself that you came out ahead!
Anyway so 8 months and 8 payments later we FINALLY got around to the orientation. It sounded pretty OK again but then we went in to do our first round of investigating deals. The price lists don't match the catalog items, the appliances seem to be equal to the sale prices I have seen. It was *** trying to find prices on furniture. You look at the picture, then you have to scour the price lists which are all out or order to find the price, but then you realize the price list is current but the catalog is 1-2 years old and the products aren't even the same. The staff offers to "call the company tomorrow" to get the pricing. It seems to me they purposely make it VERY difficult to find and buy products so that you WON'T end up using the membership and they just take your "membership fee" and run.
Oh and did I mention their website? Yeah, it is so slow,impossible to navigate efficiently and when I tried to look up equivalent items on normal retail sites, the items offered at DB could not be found. The same brands were found and their list prices weren't much higher than DBs "wholesale" (supposedly) prices. They "require" members to NOT tell local retailers "I can get this at DB for $____" in order to protect their relationships with all these companies. What a crock! They know if I go to Home Depot and tell them I can get a fridge at DB for $300 less, Home Depot will probably work some kind of deal for me.
I tried to keep an open mind, but every time I have tried to use DB I feel scammed and pissed off and ripped off. We are stuck with it now so we will try to find value and use it. My advice---STAY AWAY---STAY FAR FAR AWAY! You can get great deals and "try before you buy" if you just put a little effort into internet research and check out sales with local retailers.
if you are already a member, the best way to use this would be to find what you like locally and then try to get it through DB but only if DB is cheaper. Also, I would not hesitate to tell a local retailer that I can get a product at cost and see what they can do. It might save me $100 or more in shipping.
I'm with the other guy---if there was a class action suit, I too would jump on board (there is one in California but i am in NM). I am not the kind of person who would ever sue but i this case, I would do it just to draw attention to the kind of scam DB is running. It's borderline corrupt and unethical but I obviously they have been squeaking by somehow.
Signed
Scammed in New Mexico
 Quote this article on your site | Views: 1060
Direct Buy Complaints
1. Written by Kathy I., on 24-07-2008 17:40
I want to thank all the nice people who gave an honest opinion on how direct buy works...My husband and I were thinking about joining until I read your reviews....I can not thank you all enough for opening up my eyes, as I too take people and their word at face value....We came so close to joining and we can not say thank you enough for being honest...I only pray you can recoop some of your hard earned money...good luck and have a great day....
|
|
Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article. |
|
Comments
Comments (1)
