Direct buy offers high stress for little or no savings

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Home » Consumer Reviews » Furniture » Direct buy offers high stress for little or no savings

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Direct buy offers high stress for little or no savings

Apr 13, 2008

Direct Buy complaint by Christomaro

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Direct buy claims true wholesale pricing. What they don't say is that pricing has added shipping and handling costs will boost the price by 12%(the catch). In the past year I've bought items online that were 10-20% less than at Direct buy. So how can they claim true wholesale pricing. Nevermind the 6-8 week wait, and if you don't like it, good luck returning it. I bought a bed from Stanley through Direct buy which clearly had a defect but was overruled by them which left me only one option, to threaten legal action. They clearly did'nt want that so they ordered another bed. Needless to say after almost six months, we received another bed with a different defect. We we're utterly exhausted over the ordeal and ended up taking it anyways. The money you'll save at Direct buy, if any, is not worth the anguish, stress, or initial membership fee of $3500. I realized I've overpaid my kitchen cabinets, wood floors, tile, and appliances and started saving more than Direct buy through internet and local furniture store sales. You can do the same.

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Comments (1)

1. Written by C.L., on 25-04-2008 13:46

PLEASE, to all those who have complaints, please report to your state Attorney General's Office, as well as the US Attorney General's Office. If enough people complain, they will look into this company's shoddy practices and do something about it! It's all online to fill out, PLEASE do it now!!!

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