Me and my wife saw a direct by ad on the tv - about buying from the manufacturer directly. I called and left a message - and received a call from a sales associate - We were invited to an open house and were told - we would get a chance to meet and learn about direct buy. Good .. so far !
We visited the show room in the evening and the experience started from the time we stepped in. We were received by an uninformed associate - who bored us to death for 15 minutes by totally talking some sense less info about her family and our family ( kids, neice etc - Trying to connect !!!).
After 1 minutes we were shown a 30 minute video with inbetween authenticating sales pitch by the director. Finally they sprung it on us - pay $ 5000 for 3 years - right now ( the same evening or never ) and claiming a average cost of $ 630 a year for 10 years.
Ones we were done - we were again put back in touch with the sales associate - and I have started asking the questions ? Here is the exact convesrastionwhich i never experienced from any company trying to sell .....
I do not know direct buy and here to learn about you - how can you spring a surprise of $ 5000 tonight .
She called a guy (A manager ! )and he started - "well we sent to the info - did you read the fine print . IT Is your fault -if you have not read it.".
Too bad if you do not know direct buy - we don't know you - ?? ( I do not know why he should know me to take a cheque for $ 5000 on his company name)
Long and short - he asked us to walk out right away without any courtesy - and there was nothing for them to show -other than a wearhousesetting with bunch of binders - and not allowing to touch them.
This is a very big scam and do not waste your time .
I'm plaing to report the experience to BBB - so people are not pressured into sacrifysng hard earned money.
Several of us has worked for DirectBuy of Jacksonville, they are rip off and a scam. The owners mostly Randy is a viper, vicious money hungry liar, hater and a nazi. Till this day he has fired all of the Afro American workers in one month. He uses his managers to harrass his workers, one of the managers has sexually harassed a lot of the women there and then he gets rid of thembefore they complaint. Please do not purchase anything from them. They are going bankrupt. a concerned direct buy worker.
Several of us has worked for DirectBuy of Jacksonville, they are rip off and a scam. The owners mostly Randy is a viper, vicious money hungry liar, hater and a nazi. Till this day he has fired all of the Afro American workers in one month. He uses his managers to harrass his workers, one of the managers has sexually harassed a lot of the women there and then he gets rid of thembefore they complaint. Please do not purchase anything from them. They are going bankrupt. a concerned direct buy worker.
I made a complaint to our local BBB, and they said it was not within their scope to address "buyer's remorse". This is not anything close to buyer's remorse, this is an illegal, immoral, and unscrupulous company using hig-pressure "now-or-never" tactics, which by it's very definition is coercion. Follow up immediately with your local BBB, state and Federal Attorney General's Office, and if necessary, hire an attorney to research you local State Statutes that may give you specific language under the Consumer Protection Act as a way to fight these predators. Below is an excerpt from what I wrote to our local BBB that refused to take any action:
With all due respect to you and the BBB, this is not a case of "Buyer's Remorse", but moreover a case of predatory practices employed by this business to secure clientele. With regard to the business mentioned in our original letter, DirectBuy of (XYZ), we were pressured into believing that had we not joined at that moment, we would never be invited to join again. By this act, it is the very definition of "High Pressure Sales" techniques, which is our belief to be an immoral, oppressive, unethical, and unscrupulous practice as defined by Oklahoma Statutes, Title 15 - Contracts, Ch. 20, Consumer Protection Act, Sect. 752 - Definitions, 14. By utilizing this practice, they are also in violation of Oklahoma Statutes, Title 15 - Contracts, Ch. 20, Consumer Protection Act, Sect. 753 - Unlawful Practices, 20, which directly refers to Section 752.
While the BBB doesn't have any legal power with this company, might I also remind you of your Vision Statement as posted on your website: "Our Vision: An ethical marketplace where buyers and sellers can trust each other." Also, immediately below your Vision Statement is your Mission Statement, an excerpt including the below:
Creating a community of trustworthy businesses
Setting standards for marketplace trust
Encouraging and supporting best practices
Celebrating marketplace role models, and;
Denouncing substandard marketplace behavior
By and with your failure to take any corrective action and communicating to this company their violation of State Statutes, you may as well be aiding and abetting a criminal enterprise. I sincerely hope this is not the case, and that you will reconsider you voluntary choice of inaction.
Believe it or not, I AM NOT an attorney, just someone that gets mad and starts looking at what I can do to stop this kind of thing. My best wishes to all of you that have been taken for the ride and victimized by this company. Please research you local laws and statutes, and don't let the BBB tell you "No". Take action, that is what America is about!
I made a complaint to our local BBB, and they said it was not within their scope to address "buyer's remorse". This is not anything close to buyer's remorse, this is an illegal, immoral, and unscrupulous company using hig-pressure "now-or-never" tactics, which by it's very definition is coercion. Follow up immediately with your local BBB, state and Federal Attorney General's Office, and if necessary, hire an attorney to research you local State Statutes that may give you specific language under the Consumer Protection Act as a way to fight these predators. Below is an excerpt from what I wrote to our local BBB that refused to take any action:
With all due respect to you and the BBB, this is not a case of "Buyer's Remorse", but moreover a case of predatory practices employed by this business to secure clientele. With regard to the business mentioned in our original letter, DirectBuy of (XYZ), we were pressured into believing that had we not joined at that moment, we would never be invited to join again. By this act, it is the very definition of "High Pressure Sales" techniques, which is our belief to be an immoral, oppressive, unethical, and unscrupulous practice as defined by Oklahoma Statutes, Title 15 - Contracts, Ch. 20, Consumer Protection Act, Sect. 752 - Definitions, 14. By utilizing this practice, they are also in violation of Oklahoma Statutes, Title 15 - Contracts, Ch. 20, Consumer Protection Act, Sect. 753 - Unlawful Practices, 20, which directly refers to Section 752.
While the BBB doesn't have any legal power with this company, might I also remind you of your Vision Statement as posted on your website: "Our Vision: An ethical marketplace where buyers and sellers can trust each other." Also, immediately below your Vision Statement is your Mission Statement, an excerpt including the below:
Creating a community of trustworthy businesses
Setting standards for marketplace trust
Encouraging and supporting best practices
Celebrating marketplace role models, and;
Denouncing substandard marketplace behavior
By and with your failure to take any corrective action and communicating to this company their violation of State Statutes, you may as well be aiding and abetting a criminal enterprise. I sincerely hope this is not the case, and that you will reconsider you voluntary choice of inaction.
Believe it or not, I AM NOT an attorney, just someone that gets mad and starts looking at what I can do to stop this kind of thing. My best wishes to all of you that have been taken for the ride and victimized by this company. Please research you local laws and statutes, and don't let the BBB tell you "No". Take action, that is what America is about!
PLEASE, to all those who have complaints, please report to your state Attorney General's Office, as well as the US Attorney General's Office. If enough people complain, they will look into this company's shoddy practices and do something about it! It's all online to fill out, PLEASE do it now!!!
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