filters
state:
Show
city:
Show
I have been a customer of Direct Buy for 10 years. My experiences years 1-5 in Rochester and Albany, NY, were stellar. When we moved to SC, we had a costly and horrible experience with kitchen design, cabinets and recommended contractor. Then Direct Buy closed the...
Read more
Product
#1079164
Reply to reviews

HOW THIS COMPANY IS STILL IN BUSINESS IS A WONDER TO ME..THEY ARE THE SLEAZIEST COMPANY I HAVE EVER DEALT WITH..PEOPLE DO NOT JOIN AND SAVE YOUR HARD EARNED MONEY!NOTHING IN THIS PLACE IS A BARGAIN AND YOU ARE LIED TO AT THE PRESENTATION..MANY ITEMS ARE...
Read more
#777600
Reply to reviews
We are in the process of remodeling a home. We went to Direct Buy and felt we would save money since we would be purchasing items like new cabinets, flooring, faucets, tile and counter tops. We joined in September. Imagine our surprise when we received a letter in the...
Read more
#769027
Reply to reviews

Brookwood Cabinetry Cabinet Review

Direct Buy
#830351
2.4
Details
Ordered Brookwood cabinets through DirectBuy. Price was reasonable, but the cabinets were a big disappointment. Lots of problems with quality.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Directbuy Rochester Ny Review

Direct Buy
#826965
1.0
Details
Consumers need to help others by complaints with the Attorney General... My more complaints they get, the more they can do to provide assistance. This company needs to be shut down.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Staff
Website

Other Product Review

Direct Buy
#765446
2.4
Details
We bit on the bullkrap the onwer is th most arrogant *** we ever meet dont waste you time
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Warranty
Website

Car Part Review

Direct Buy
#634662
1.0
Details
So I have a part on my car that's not covered again by direct buy just amazing how when you sign up they say just find a repair shop and they'll cover all . What they don't tell you is that they will have to approve of the issues before they pay just amazing. Don't do business with these people ever again
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Warranty
Website
WHEN YOU SIGN UP YOU THOUGHT THAT YOU CAN REALLY GET A LOT OF YOUR MEMBERSHIP SINCE THEY WILL GIVE A LOT OF FALSE PROMISES!!!! LIKE A COMPLIMENTARY CRUISE WHICH WOULD ONLY GIVE THOSE CHEAP OPTION CRUISE AND NOT EVEN WORTH THE MONEY YOU PAY FOR IT. THE 7 DAY STAY IN...
Read more
Anonymous
Anonymous

There isn't anything free about the "complimentary free cruise". The fees that are not included cost nearly as much as a cruise booked through an on line service. The choice ...

Anonymous
Anonymous

I have also really enjoyed my membership - i got the whole value of my membership back in the first booking!!! great product

#740455
Reply to reviews
This is by far the worst company I have ever worked with and regret every falling for their sales pitch and paying an exorbitant amount of money for a membership. Two years ago my husband and I went to a sales presentation that promised massive savings on everything...
Read more
#736494
Reply to reviews
DO NOT believe this person! Direct plus is a joke, scam, etc. I can't believe that people think that by joining a club that you are going to save money. Simply put, watch the Sunday paper or the Internet. Both clubs seem to have people there that try to lock you in...
Read more
#780958
Reply to reviews
Direct Buy of Long Beach California sold me a membership without disclosing the store would be closing within a few months. When initially asked about the future of the store, I was told "we have made a considerable financial investment at this location and we are not...
Read more
Anonymous
Anonymous

Good for you! The status of your complaint is "issue resolved." Can you provide an update with details?

#533449
Reply to reviews
I joined DirectBuy in February 2015, did not 1st start looking for an item to purchase until 3 months later. I had paid $600 down and have been making payments of $200-$300 per month. 1st time DB did not carry the item I was looking for, next item there was not...
Read more
Anonymous
Anonymous

I think you are right. Have you had any luck cancelling your membership and/or getting a refund?

1.0
I didn't like
  • Sales pitch and how it doesnt match this alleged goal
  • show room
#703588
Reply to reviews
We joined the club about 2 years ago and every time we looked at buying something, DirectBuy either didn't have what we were looking for or we did find a better deal at the local store. Be ready to spend a whole lot of money with DirectBuy before you start to...
Read more
1.0
I didn't like
  • Sales pitch and how it doesnt match this alleged goal
#705880
Reply to reviews
How do we fight direct buy? They got me as well.They sounded great when we signed up.The first thing I bought was a area rug and a vacuum .It was' nt even a month the vacuum quit working took a very long time to get my money back.It was constant arguing eith them...
Read more
Anonymous
Anonymous

is there anyway we can recoop our membership or part of it. I would have to travel now about 3 hours to go to nearest showroom since the one in toledo closed. their limited ...

#716547
Reply to reviews