Direct Buy Auto Warranty Reps Speak With Fork Tongue
DBAW denied a broken steering box assembly claim today stating that the problem was simply "wear and tear". "Claim Denied"!!!
Well - my wife and I called DBAW after a CarX AES certified mechanic failed to get the claim approved. He stated that in 18 years of dealing with extended warranty companies - he had never seen anything like what was going on at DBAW.
After talking with several reps - our policy was cancelled, my wife was hung up on and the last rep that I spoke with threatened to place me under investigation and report me to his fraud department.
Words To The Wise >>> Stay Clear of This Company