Not resolved

DBAW denied a broken steering box assembly claim today stating that the problem was simply "wear and tear". "Claim Denied"!!!

Well - my wife and I called DBAW after a CarX AES certified mechanic failed to get the claim approved. He stated that in 18 years of dealing with extended warranty companies - he had never seen anything like what was going on at DBAW.

After talking with several reps - our policy was cancelled, my wife was hung up on and the last rep that I spoke with threatened to place me under investigation and report me to his fraud department.

Words To The Wise >>> Stay Clear of This Company

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