They hide information, placing it on the last page of their advertizment and neglecting to mention it on phone calls. They use tactics to get you to think that you have to decide instantly.
Its a substantial investiment ($6300.00+), they used high pressure tactics and even told us that we were not open-minded. They used conflicting information and then tried to make use feel bad about saying no.
Beware, if it sounds too good to be true it usually is. After coming home and reading the reviews, I'm so glad we didn't get pushed into making a quick decision.