Direct Buy is a joke. We joined a few years ago and they've been screwing us ever since.
The prices aren't that lower than retail, plus you have to pay a service charge (ours is 8%) and delivery is a total rip off. By the time you add these things to the price you're almost at retail. Trust me, it's not worth it. We belong to one of the Pittsburgh, PA locations and their customer service also sucks.
They don't return your calls, they are rude and don't want to fix things that go wrong.
Don't waste your money like we did.
Monetary Loss: $3.