Direct Buy ripped us off!
My wife and I visted a Direct Buy showroom near Toledo, Ohio a few years ago. The pressure tatics used by their sales staff were overbearing and we caved in under the pressure.
They never made it clear to us you had to pickup your own order, and it was also not made clear to us how the purchase process actually worked. They just kept telling us if we didn't join that night, we'd never ever get another chance again.
Things may be different now, but that's how it was then. We tried to recover our fees but they refused to give us a refund of any sort. We've never been there for any reason since. BEWARE!