First let me tell you I went in to DirectBuy of Houston North looking for cabinets. There were so many options I could barely make a decision.
Int took 1 day for the designer to come to my home to custom design something for me. When I got the quote 4 days later I flipped out because it was the same price as Home Depot. I called DirectBuy and they said im looking at the retail price list not the member price list and for me to turn the page over. Im not *** I said but when I go back home I looked and yes it was $5000 less.
I feel dumb and called back to say im sorry and the lady said it happens all the time.
So I recommend this company 100% but check the price before you call to scream... The owner Tom Pope called me back and asked me if he sent a link online would I fill out a statment of my experiences and I said ok since I felt bad for screaming.