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I have been a customer of Direct Buy for 10 years. My experiences years 1-5 in Rochester and Albany, NY, were stellar. When we moved to SC, we had a costly and horrible experience with kitchen design, cabinets and recommended contractor. Then Direct Buy closed the...
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#1079164
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Brookwood Cabinetry Cabinet Review

Ordered Brookwood cabinets through DirectBuy. Price was reasonable, but the cabinets were a big disappointment. Lots of problems with quality.
2.3
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#830351
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Directbuy Rochester Ny Review

Consumers need to help others by complaints with the Attorney General... My more complaints they get, the more they can do to provide assistance. This company needs to be shut down.
1.0
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#826965
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DO NOT believe this person! Direct plus is a joke, scam, etc. I can't believe that people think that by joining a club that you are going to save money. Simply put, watch the Sunday paper or the Internet. Both clubs seem to have people there that try to lock you in...
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#780958
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HOW THIS COMPANY IS STILL IN BUSINESS IS A WONDER TO ME..THEY ARE THE SLEAZIEST COMPANY I HAVE EVER DEALT WITH..PEOPLE DO NOT JOIN AND SAVE YOUR HARD EARNED MONEY!NOTHING IN THIS PLACE IS A BARGAIN AND YOU ARE LIED TO AT THE PRESENTATION..MANY ITEMS ARE...
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#777600
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We are in the process of remodeling a home. We went to Direct Buy and felt we would save money since we would be purchasing items like new cabinets, flooring, faucets, tile and counter tops. We joined in September. Imagine our surprise when we received a letter in the...
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#769027
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Other Product Review

We bit on the bullkrap the onwer is th most arrogant *** we ever meet dont waste you time
2.1
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Advertised vs Delivered
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
#765446
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WHEN YOU SIGN UP YOU THOUGHT THAT YOU CAN REALLY GET A LOT OF YOUR MEMBERSHIP SINCE THEY WILL GIVE A LOT OF FALSE PROMISES!!!! LIKE A COMPLIMENTARY CRUISE WHICH WOULD ONLY GIVE THOSE CHEAP OPTION CRUISE AND NOT EVEN WORTH THE MONEY YOU PAY FOR IT. THE 7 DAY STAY IN...
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Anonymous
Anonymous

I agree- nothing really free! On top of that, they’ve booked 2 cruises for us and after you book with direct buy travel you don’t hear from them again. Friends of ours heard ...

Anonymous
Anonymous

There isn't anything free about the "complimentary free cruise". The fees that are not included cost nearly as much as a cruise booked through an on line service. The choice ...

#740455
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This is by far the worst company I have ever worked with and regret every falling for their sales pitch and paying an exorbitant amount of money for a membership. Two years ago my husband and I went to a sales presentation that promised massive savings on everything...
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#736494
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Trying to order cabinets for our kitchen has been 2 months since original design meeting then designer not available to place order still don't have a quote for the counter top never emailed the price for that and wouldn't order cabinets without contractor varifecation...
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#726947
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