Latest review first
Direct Buy - Not what they advertise and promise
I purchased the membership on 1-11-14 : the "Gold" membership for the amount of $3,990.00 with the promise that I would save my membership dues back within the initial 3 years.....well, I did not....and since they wanted me to pay additional money for the 4th year....I refused...so no longer a member...but now just found the paperwork for the initial purchase and found the signed "PROMISE" that if for any reason I did not recoup my $3,990 in savings by 1-11-17..that Direct Buy would pay my annual renewal fees until I did....well as I mentioned...they looked for more money from me....I used the membership to buy tiles for a kitchen backsplash, a small powder room and kitchen counter....trust me the savings did not exceed $500. What a racket!
I didn't like
- Sales pitch- complete lack of ethics
We recently ordered $21,000 worth of custom cabinets and vanities for our new construction home. As I am a 100% disabled Veteran with severe mobility issues, the vanities were required by Dept of Veterans Affairs to be ADA compliant. This was stressed multiple times....Read more
We ordered Norcraft cabinets for kitchen and baths for a new build. Not only did we have trouble getting the delivery date but they charged me twice to the tune of $26,000. Took weeks to get my refund. We changed the order one day after putting it in and they owe us a...Read more
I have been a customer of Direct Buy for 10 years. My experiences years 1-5 in Rochester and Albany, NY, were stellar. When we moved to SC, we had a costly and horrible experience with kitchen design, cabinets and recommended contractor. Then Direct Buy closed the...Read more
Brookwood Cabinetry Cabinet Review
Ordered Brookwood cabinets through DirectBuy. Price was reasonable, but the cabinets were a big disappointment. Lots of problems with quality.
Directbuy Rochester Ny Review
Consumers need to help others by complaints with the Attorney General... My more complaints they get, the more they can do to provide assistance. This company needs to be shut down.
DO NOT believe this person! Direct plus is a joke, scam, etc. I can't believe that people think that by joining a club that you are going to save money. Simply put, watch the Sunday paper or the Internet. Both clubs seem to have people there that try to lock you in...Read more
HOW THIS COMPANY IS STILL IN BUSINESS IS A WONDER TO ME..THEY ARE THE SLEAZIEST COMPANY I HAVE EVER DEALT WITH..PEOPLE DO NOT JOIN AND SAVE YOUR HARD EARNED MONEY!NOTHING IN THIS PLACE IS A BARGAIN AND YOU ARE LIED TO AT THE PRESENTATION..MANY ITEMS ARE...Read more
We are in the process of remodeling a home. We went to Direct Buy and felt we would save money since we would be purchasing items like new cabinets, flooring, faucets, tile and counter tops. We joined in September. Imagine our surprise when we received a letter in the...Read more
Other Product Review
We bit on the bullkrap the onwer is th most arrogant *** we ever meet dont waste you time
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