Most helpful reviews first
We recently ordered $21,000 worth of custom cabinets and vanities for our new construction home. As I am a 100% disabled Veteran with severe mobility issues, the vanities were required by Dept of Veterans Affairs to be ADA compliant. This was stressed multiple times....Read more
Company wrote 0 private or public responses to the review from Oct 08.
We ordered Norcraft cabinets for kitchen and baths for a new build. Not only did we have trouble getting the delivery date but they charged me twice to the tune of $26,000. Took weeks to get my refund. We changed the order one day after putting it in and they owe us a...Read more
Company wrote 0 public responses to the review from Jun 30.
I have been a customer of Direct Buy for 10 years. My experiences years 1-5 in Rochester and Albany, NY, were stellar. When we moved to SC, we had a costly and horrible experience with kitchen design, cabinets and recommended contractor. Then Direct Buy closed the...Read more
Company wrote 0 public responses to the review from Jul 25, 2017.
WHEN YOU SIGN UP YOU THOUGHT THAT YOU CAN REALLY GET A LOT OF YOUR MEMBERSHIP SINCE THEY WILL GIVE A LOT OF FALSE PROMISES!!!! LIKE A COMPLIMENTARY CRUISE WHICH WOULD ONLY GIVE THOSE CHEAP OPTION CRUISE AND NOT EVEN WORTH THE MONEY YOU PAY FOR IT. THE 7 DAY STAY IN...Read more
Company wrote 0 public responses to the review from Nov 25, 2015.
Brookwood Cabinetry Cabinet Review
Ordered Brookwood cabinets through DirectBuy. Price was reasonable, but the cabinets were a big disappointment. Lots of problems with quality.
Company wrote 0 public responses to the review from Apr 15, 2016.
This is by far the worst company I have ever worked with and regret every falling for their sales pitch and paying an exorbitant amount of money for a membership. Two years ago my husband and I went to a sales presentation that promised massive savings on everything...Read more
Company wrote 0 public responses to the review from Nov 18, 2015.
HOW THIS COMPANY IS STILL IN BUSINESS IS A WONDER TO ME..THEY ARE THE SLEAZIEST COMPANY I HAVE EVER DEALT WITH..PEOPLE DO NOT JOIN AND SAVE YOUR HARD EARNED MONEY!NOTHING IN THIS PLACE IS A BARGAIN AND YOU ARE LIED TO AT THE PRESENTATION..MANY ITEMS ARE...Read more
Company wrote 0 public responses to the review from Jan 25, 2016.
We are in the process of remodeling a home. We went to Direct Buy and felt we would save money since we would be purchasing items like new cabinets, flooring, faucets, tile and counter tops. We joined in September. Imagine our surprise when we received a letter in the...Read more
Company wrote 0 public responses to the review from Jan 12, 2016.
DO NOT believe this person! Direct plus is a joke, scam, etc. I can't believe that people think that by joining a club that you are going to save money. Simply put, watch the Sunday paper or the Internet. Both clubs seem to have people there that try to lock you in...Read more
Company wrote 0 public responses to the review from Jan 31, 2016.
Directbuy Rochester Ny Review
Consumers need to help others by complaints with the Attorney General... My more complaints they get, the more they can do to provide assistance. This company needs to be shut down.
Company wrote 0 public responses to the review from Apr 09, 2016.
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